PERSONALITY

LESSON #10

PERSONALITY

Now on top of your mindset being an important asset in your life, your personality is also as important because you’re who you eat, walk and talk. Your character speaks volumes about you than your works, projects and skills. Learn to cultivate a respectable and responsible character at home in the working field and in your leisure time. Here are some pointers of how you can improve you personality.

Study the following evidence of high character:

• Precision & clarity of thought and speech

• Refined and gentle manners

• The power and habit of introspection

• The power of personal growth

• The power to achieve your goals & dreams

By Robin S. Sharma.

·         Read "The Seven Habits of Highly Effective People" by Stephen Covey. It contains a wealth of wisdom and powerful insights into further developing your character and enhancing your personal relationships. By Robin S. Sharma.

·         Always answer the phone with enthusiasm in your voice and show your appreciation for the caller. Good phone manners are essential. To convey authority on the line, stand up. This will instill further confidence in your voice. By Robin S. Sharma.

·         Always remember the key principle that the quality of your life is the quality of your communication. This means the way you communicate with others and, more importantly, the way you communicate with yourself. What you focus on is what you get. If you look for the positive this is what you get. This is a fundamental law of Nature. By Robin S. Sharma.

·         The challenges likely to arise in dealing with people are various depending on whether you are dealing with the service industry or otherwise. Note things like the ability to control anger in a healthy manner, to exhibit patience and tolerance with the most difficult of customers/clients, ability to exude positivity through smiling more often, initiate light hearted conversations, seek feedback as a way of showing your clientele how far you are ready to go to improve your services for them etc.....But i guess it’s important that you research and learn about what your business so you can stay ahead of the pack and avoid getting caught off-guard by curious minded clients. By Hard Trigger.

·         Personal experience. I used to be a fiery head but i later learnt being light hearted and calm, having fingertip in depth knowledge and not just general facts about your trade, getting conversant with clients etc....wins you extra mileage in achieving success. By Hard Trigger.